Kia Dare to Compare Certified Service

Dare to Compare: Independent Service Shop vs. Certified Service at Timbrook Kia in Cumberland, MD

Modern vehicles have incredible technology incorporated throughout, which requires a trained technician who understands their intricacies, unique capabilities, placement, and specifications. At Timbrook Kia, we have certified technicians who meet these requirements, and more. We are diligent in our repair services, so you can rest assured that your vehicle will run reliably and safely. Don't stress about a poorly performing battery or transmission when we can efficiently and accurately fix the problem for you, and get you back on the road. Don't let your investment run into the ground by delaying important maintenance when you can quickly schedule an appointment using our online scheduling tool.

Is an Independent Service Shop Cheaper?

If you're comparing prices for automotive services, it may seem like an independent service shop is the cheaper option. While the upfront costs may be less, this is likely because they use after-market parts that are mass-produced to fit in as many makes and models as possible. These parts are more likely to fail or malfunction, requiring another trip to a service shop sooner than you'd like. Don't let substandard parts that fail cause further damage to your Kia, when we offer a certified service department near you with all of the benefits it provides. Our technicians are Kia-trained and certified, follow Kia protocols and guidelines, and install genuine OEM parts from the manufacturer. You'll receive reliable parts, installed by a Kia expert who knows your vehicle from front to back, so you won't have to spend more money shortly to correct a problem caused by a part not intended for your particular model.

Certified Kia Service with Trained Technicians and Genuine OEM Parts

We are your local experts in key and maintenance and repairs. We can advise you of any warranties or recalls pertinent to your model and year. We can also help you keep track of routine preventative maintenance and let you know when you are due for an important service. When repairs or replacement parts are necessary, our certified service department uses only original equipment manufacturer parts from Kia, so you know they will fit precisely and work as they should. While you may notice something is off with your Kia but you aren't sure what the problem is, we can quickly diagnose any underlying issues and fix them for you quickly.

Insurance Companies Work Directly with Approved Auto Shops

If you've had an accident and need to file an insurance claim, we can save you a great deal of time and hassle. As a certified automotive shop on major insurance companies' approved lists, your insurance company will work directly with us regarding what repairs are necessary. While you may receive a check from your insurance company if you go to an unapproved mechanic, you will also be left to deal directly with the independent auto shop for any issues that may arise. Let us take the stress out of the situation, and deal with both the repairs and the insurance company for you.

Service Hours

  • Monday 8:00am-5:00pm
  • Tuesday 8:00am-5:00pm
  • Wednesday 8:00am-5:00pm
  • Thursday 8:00am-5:00pm
  • Friday 8:00am-5:00pm
  • Saturday Closed
  • Sunday Closed


Timbrook Kia

10210 Mount Savage Rd NW
Directions Cumberland, MD 21502

  • Sales: 301 722 2511
  • Service: 301 722 2511
  • Parts: 301 722 2511

Book an Appointment Online with Our Certified Kia Service Department

Whether you need routine preventative maintenance, or a particular repair or replacement part, schedule an appointment with our certified technicians at Timbrook Kia using our easy online scheduling tool. We offer a complimentary multi-point inspection with each visit. So not only will you get convenience, affordable prices, and a state-of-the-art facility, but you will also get high-caliber labor and genuine OEM parts directly from the manufacturer. While you wait, please enjoy our free coffee, drinks, and snacks, children's playspace, and business workstations for your convenience. Serving Cumberland, Frostburg, Cresaptown, and La Vale, we are your local service department with the ultimate in expertise and customer service.

Schedule Service

Complimentary Timbrook Kia Amenities

Kia Dealership
Service Department
Customer Service Desk
Vending Machines

  • Free Wi-Fi
  • Complimentary Multi-Point Inspection
  • Courtesy Loaners
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Children's Play Area
  • Business Workstations
  • Parts & Gear Boutique
  • Complimentary Beverage & Coffee Bar
  • Complimentary Snacks
  • Online Service Scheduling
  • Newspapers & Magazines
  • Vending Machines
  • Certified Technicians
  • Genuine OEM Parts
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Home / Office Pick-up & Delivery
  • Flat Screen TVs

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